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      Recherches associées: Avis sur Booking.com | Offres d’emploi chez Booking.com | Salaires chez Booking.com | Avantages sociaux chez Booking.com
      Entretiens chez Booking.comEntretiens d’embauche pour Account Manager chez Booking.comEntretien chez Booking.com


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      Entretien pour Account Manager

      1 juill. 2020
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Booking.com (Londres, Angleterre) en janv. 2020

      Entretien

      An initial phone call followed by an assessment center group exercise. The initial phone call was to explain the process. I have never done in my entire life an assessment group interview and didn't know what to expect. I have tried to be as natural as possible. The initial part was a presentation, followed by people doing that job and answering questions. Then we were asked to have 1to1 session with one of the four interviewers with a case scenario. I was complimented in mine. We then moved to the final part, the group assessment. If you are a natural "extrovert" and aggressive (in a good way) person you probably succeed. If you are in the introvert spectrum you probably need time to adjust. I always say my opinion, but the stress of the day along with the pressure of performing well, the fact that English is not my first language and no experience in the process didn't help. After the group game we were let go. I have waited for a week and no answer was given. I then sent a follow up email and I was told that they were not following up my application as "we were unable to assess you properly in areas of assertiveness", which doesn't have any sense considering that being assertive means "being able to stand in a calm and positive way", and not shout trying to step over others to be heard. I have worked as Account manager somewhere else for years and I have obtained great results with a calm and organised approach. Evaluate people in this way is absolutely useless and you are cutting out possible good employee that have a different and calm approach to problem solving.

      Questions d'entretien [1]

      Question 1

      Question in the 1to1: How would you solve this scenario
      1 réponse

      Autres retours d’entretien d’embauche pour un poste comme Account Manager chez Booking.com

      Entretien pour Customer Service Representative

      2 juin 2026
      Employé (anonyme)
      Manchester, Angleterre
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Booking.com (Manchester, Angleterre)

      Entretien

      The process was lengthy and competitive. They ensure that you know what you are going into by sharing experiences. A great way to interview and set up potential employees for the future.

      Questions d'entretien [1]

      Question 1

      What made you apply for the role
      Répondre à cette question

      Entretien pour Customer Service Representative

      19 mai 2026
      Employé (anonyme)
      Tourcoing
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Booking.com (Tourcoing)

      Entretien

      First contact Interview with HR, background and motivation Interview with Customer service manager Language test, comprehension and spelling Situational test where you are asked to simulate a call with an upset customer.

      Questions d'entretien [1]

      Question 1

      What would you do in case of an upset customer on the phone
      Répondre à cette question

      Entretien pour Account Manager

      22 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Booking.com

      Entretien

      The selection process started with an assessment which is supposed to give a chance to show your practical skills in this particular role. The idea is great but the assessment itself was confusing, there was not enough time to answer all the questions properly and many questions were not even that relevant to the role. If you manage to pass, you move to the interview stage which is the interview with a recruiter. I had a pretty relaxed interview with a lovely recruiter who said I left a positive impression and she will present my candidature to the next stage (which is an interview with the manager). However, at the end of the same day I received a message that they will not be moving forward with my application with no further feedback. A couple of weeks later I saw the role being reposted again.

      Questions d'entretien [1]

      Question 1

      Mostly just asking about my career path and how my past experiences could be relevant to this role.
      Répondre à cette question