Best Buy follows a 3-step interview process: I applied on-line and submitted the questionnaire, a few days later I was contacted by a recruiter that asked me a few basic questions and setup an in-person interview for the next day with a supervisor of the department. The interview consisted of basic "describe a time when.." questions. Nothing to hard. A few hours after the interview they called to setup a 3rd interview with the General Manager of the store. The GM asked the same questions with a little more causal job related mix-up questions. He described the position and offered me a job on the spot.