It was straightforward and scheduling was easy for the first round. They asked questions about my past CSR experience, what tools I’ve used before and about my volume. It was an initial screen and then a call with a team lead.
Questions d'entretien [1]
Question 1
Tell us about your past experiences monitoring an inbound call queue
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.
1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback