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      Entretiens chez AmazonEntretiens d’embauche pour CSA - Customer Service Associate chez AmazonEntretien chez Amazon


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      Entretien pour CSA - Customer Service Associate

      14 févr. 2018
      Employé (anonyme)
      Hyderâbâd
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 1 jour. J'ai passé un entretien chez Amazon (Hyderâbâd) en oct. 2017

      Entretien

      I was selected through campus. The designation was CSA where in they had two divisions e-mail process and voice process. There were 4 -5 rounds in the whole recruitment process. The 1st round was a JAM , they give you a topic and ask you to speak about it .They select you based on how loud you speak (i.e audible and clear voice).But they don't eliminate many of the students. Even if you couldn't perform that well, its fine they select you for the e-mail process. The shorlisted candidates are sent to the Written versant round which is the 2nd round, this is where many people get eliminated. Here they check you typing speed, your grammar, your english language fluency. The selected students will also be sent to Voice versant this is optional. If you want go for e-mail writing then that's fine else they will give you a chance to attempt the voce versant as well which will be the 3rd round. The voice versant has nothing to do with typing or anything you will have to do everything using the microphone on the headset provided. If you clear the round with a high score then you will sent for Voice versant for International Voice. This will be similar to the normal Voice versant but more typical than it. Here you will be hearing voices in different accents and should be able to understand that. The candidates who do not get selected in the Voice versant will be offered with national voice process (telugu /hindi). The last round was the HR interview round, where in they ask you questions from you resume and some other questions . They mainly check you body language and communication skills. There will be elimination here also. Overall the process was lengthy and it finished in the midnight aroud 1:30 a.m.

      Questions d'entretien [1]

      Question 1

      1. Tell me about yourself. 2. Latest android versions. 3. Why Amazon? 4. They will give a scenario and you should tell them how would you handle that.
      1 réponse

      Autres retours d’entretien d’embauche pour un poste comme CSA - Customer Service Associate chez Amazon

      Entretien pour CSA - Customer Service Associate

      6 juin 2026
      Employé (anonyme)
      Pasay, Pasay
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Amazon (Pasay, Pasay)

      Entretien

      Very easy, interviewer just asked me a very basic information. She never asked me technical questions though. Just asking me if I'm flexible when it comes to schedules. The interview only lasts 5-10 minutes, after that I received a job offer from them and complied my documents.

      Questions d'entretien [1]

      Question 1

      Why choose Amazon? Are you okay working on-site?
      Répondre à cette question

      Entretien pour CSA - Customer Service Associate

      20 avr. 2026
      Candidat à l'entretien anonyme
      Noida
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 6 jours. J'ai passé un entretien chez Amazon (Noida) en avr. 2026

      Entretien

      It's long time talking and based on many aspects of work so be prepared for that also practice customer associate role before that will be better. Then they also included difference situation some has to be replied based on text and other voice based

      Entretien pour CSA - Customer Service Associate

      17 janv. 2026
      Employé (anonyme)
      Noida
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Amazon (Noida)

      Entretien

      It was smooth and easy. You can crack it easily if you got good communication skills. There were 3 rounds of the interview, First one was the introduction round and english fluency checking round, Second one was the assessment round and Lastly, It was an interview round with the HR.

      Questions d'entretien [1]

      Question 1

      Introduction and given assessment to do
      Répondre à cette question