Phone interview went well..Very Good experience with Allstates Recruiter. An assesment that was fair but had two or three strange scenarios as to how to pick a scenario in which dept/teams would work more efficiently in claims processing. The rest of the assesment was general customer service handleing specific or personality test/Big Five like questions. next step: In person was Not so pleasant experience.. I knew i would not get this position..and happy to not get an offer, I would have rejected just by thevflow and interveiwers demeanor see why below. :-) In all, I needed to practice STAR interviewing as I am naturally extra nervous in interviews and say things that are not well planned..even when planning the answers. Im also too honest..to a fault. To me: the questions were not typical for an entry level position.. Which arised to "why" they called it entry level position.. I knew very little about the process, how can I answer at an entry level "what would you do if.." type situation. No answer from me would be correct unless I was familiar with their process or scripts. to add: The Interviewers were late to the interview. Not really a big deal but I learned a lot from the really nice guard in the lobby during my 20 min plus wait. I felt that of the two interveiwers, one of them was socially demeaning and a bit arrogant. Even though I know I am not great at interviewing, sometimes his words in a joking manner was targeted at making fun of something, and not making it easier,This really made the interview go from bad to I just want to run out yet not be rude, I stayed. I did not feel a good vibe of Allstate, considering the one particular interviewer came off arrogant. Of course this is my opinion amd hope others feel differently. I also felt like, being an older applicant im not part of the culture. I believe the feeling i had was lacking in diversity and inclusive but again, if you are a younger applicant this maybe an isolated situation.