Avantages
1) Good benefits like food, snacks, no dress code, good transport facilities, internet reimbursement ( not for all), etc. 2) BSC/BCA are hired and paid almost on par with BE/B.Tech. Very good organization for them to be in. 3) Chilled work environment + very nice locality of Magarpatta 4) Lot of travel opportunities but only if you are in right project.
Inconvénients
1) Growth depends on luck and how much you can suck up to higher management, skills are not really a matter since no ground breaking work happens in any department. 2) Lot of managers hired from other organizations in GSS has pretty much ruined it. GSS work culture has deviated a lot compared to other departments ( PBG, Delivery ). 3) Rating system is unidirectional and manager closes it after discussion, after that no way to discuss points or object the increment. Generally higher rating are given to those who management decide to promote. Skills and work are secondary. 4) B.E./ B.Tech are paid poorly and on par with less technical work in operations, etc by people hired from BSC/BCA background. 5) If you do not want to work in project and are locked in, management will happily let you leave the organization rather than giving chance to find other project.