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Avantages

Très bonne formation et suivi des managers.

Inconvénients

Système de clients mystère indépendant inexistant.

Conseils à la direction

Remise en place des clients mystères par une entreprise externe.

Avantages

équipe dynamique, bonne ambiance, formateur

Inconvénients

salaire, peu d'évolution possible, travail le samedi

Avantages

Entreprise humaine, valeurs, fun, produits de qualité, générosité

Inconvénients

Marque et manager très exigeants sur les chiffres les démonstration, fatigue 7h debout

Avantages

Reduction de 30% sur produits en france et soins spa. Equipe gentille et conscient de l'environment. Travail facile. Uniforme c'est just de porter noir et blanc. Nos propres chaussures de n'importe couleur.

Inconvénients

Pas de commission. Un peu lente parfois quand il n'y en a pas de clients. Une heure de pause pour le déjeuner c'est trop longue a mon avis. Un peu plus que le smic. 12-20 h prend toute la journée.

Conseils à la direction

Motivez l'équipe avec des concours de vente. Responsables doivent être de meilleur humeur et ne pas se plaindre. Tout le monde se plain se le responsable se plain.

Avantages

-Découverte des produits - Grande liberté dans l'apparence des employés -travaillez pour une marque qui a de vraies valeurs

Inconvénients

- Tout ce qui est administratif traîne énormément - énormément d'hypocrisie au sein dans l'entreprise pour maintenir l'ambiance "Fun et marginale " de l'enseigne . - épuise les employés -fait miroiter énormément d'opportunités pour être certains que les employés dépenseront toute leur énergie dans le magasin.

Conseils à la direction

-veillez à ce que les équipes managériales soient humaines et empathique. -arrêtez avec la compétition entre employés et au contraire aidez les a être soudés face aux objectifs.

Avantages

- Consistently hiring amazing, talented people from diverse backgrounds and experiences. - Very fun and outgoing with a nurturing atmosphere, any one is welcome! - Great place for young people to learn people skills and gain confidence (mainly because you don't have a choice but to be confident) - Massive discount (maybe this has changed?) - Opportunity to get involved with charities/volunteering

Inconvénients

- The focus on sales is absolutely relentless. This is what exhausted me the most. Managers don't take into account people's needs or respect the customer's boundaries. The "sales script" is chilling. - This isn't just a job, you have to LIVE it and BE it every single day. I found it to be a little "cult" like in the end and if you don't believe in every single campaign and "drink the kool aid" it can feel a bit... isolating. - If you're an introvert or someone who is a bit shy you will find this company a challenge as they really play to the loud and proud personality style (at least in the North American market) which after three years working there had a negative effect on my mental wellbeing. - Expected to do in store foot treatments on strangers for minimum wage

Conseils à la direction

Chill out with the relentless drive for sales...no one likes pushy sales associates and its bad for morale. If you are going to enforce a complex sales script and expect sales associates to do facials and foot treatments, you need to increase hourly wage.

Avantages

Good discount, free coffee, etc

Inconvénients

- i didn’t get pay for my overtime because they cut your paycheck day short just before your overtime .. -Favouritism seem to be a big thing here -they hire a lot of seasonal people to save money so they don’t have to give people a lot of overtime to save money - is overrated .. not sure why they say it’s one of the best employers to work for - they are not as organized.. I remember they over hired and a lot of... people had to go home early .. or work I’m different departments.. - I went to another interview this year, and they didn’t seem to give me credit for coming back .. and seemed like they prefer someone new ..

Conseils à la direction

Just be more honest and get more organized ....

Avantages

- Accepting Staff - Good hours - Great discount

Inconvénients

- Floor leaders would direct you to constantly return to a customer even if they repeatedly let us know they did not want help. I felt very uncomfortable with this as I would not like being badgered by an employee.