Enterprise Connect has no shortage of conversations about AI. What’s harder to find is the space to think clearly about it. ☝ That’s why Booth 335 is designed a little differently. A place to slow down, reset, and explore what it takes to modernize customer conversations. Plus: water...massage chairs...and a moment to breathe. 🤌 It’s the last day. Stop by, recharge, and let’s talk.
Should AI be the first layer of CX? According to Charlie Mitchell at CX Foundation, a leading CX analyst covering CCaaS, CRM, and AI: 💡 AI should act as a concierge, guiding customers to the right channel from the start.
What’s the biggest misconception about AI right now? According to Justin Robbins, Founder and Principal at Metric Sherpa: 💡Most people don’t actually know what AI can do for them today. Their understanding is shaped by limited exposure or what they hear in the media. Where does this gap show up most in practice, understanding the capabilities, or applying them effectively?
Enterprise Connect 🤝 Booth 335 Day two is here. Make Nextiva your first stop. 🫵
A new dawn of customer experience is here. 🌄 And we’re bringing it to Enterprise Connect. The conversation about the future of CX started today at Booth 335.
The channel conversation is shifting. Channel Partners isn’t about adding vendors in 2026. It’s about owning the AI-driven experience layer. ☝️ If recurring revenue expansion and AI-powered CX are part of your growth plan, this is the booth to be at. Our channel team will be at The Venetian, April 14–16. Meeting us there?
International Women’s Day is this weekend. But one thing stays true all year: the women at Nextiva are sensational. ✨ They lead. They build. They move things forward. This company is stronger because of it. And we’re better because of you. Happy International Women’s Day. 💙
If Gartner is right, leaders aren’t adding AI.. They’re redesigning around it❗ The shift isn’t deployment. It’s architecture. Award-winning CX isn’t about turning AI on.. it’s about building the system it runs on.
Enterprise Connect brings the noise. We’ll bring the zen. 😎 ▶️ Press play to hear Chesney share why you should register and secure time with Nextiva. At Booth 335, recharge, reset, and see how our AI-powered platform helps businesses modernize customer experience across every channel. Attend a follow-up appointment and you could walk away with a SpaFinder gift card or TheraGun. 👀 Reset.. Recalibrate.. Then rethink CX with us. 🤝
⚠️ Here's what they don't tell you about being an entrepreneur: - Working 14 hour days, does NOT automatically equal impact. - You will be around people who don't always tell you the truth. - You WILL make the same mistakes you made before. - Things will never go perfectly as planned and it happens when you least expect it. Don't get me wrong, I still believe in entrepreneurship and encourage people to pursue that itch and curiosity. But remember, it's not always the highlight reels you see on social media. You're going to deal with a lot of disappointment and having to stomach setbacks. If that is something you're not ready for, there's nothing wrong with that. Entrepreneurship isn't the only path to success. You just have to know yourself and be true to yourself.
