"What I’m most proud of is not just my own progression — it’s the success of the agents I’ve mentored. Watching them grow within the business and supporting their development, just as I was supported, has been the most rewarding part of my role." Taz's story is inspiring, ambitious and transformative. Read her whole story and others at Stories.foundever.com
As we bring the Foundever Races to a close, we look back on an event that has truly showcased the power of unity and wellness. A big shoutout to everyone who took part in it! We wrapped it up with over 2,700 amazing participants, and we couldn't be more thrilled! Your energy and involvement made it special. Thank you for being a part of our journey!
Want to learn real-life customer service skills for call centers? In this episode of our YouTube Channel, we break down 5 rookie mistakes that new customer service representatives often make. Learn what to avoid saying to customers and what you should do instead to deliver excellent customer service. Join us!
"As I celebrate my one-year anniversary at Foundever, I feel an immense sense of pride and accomplishment." Curious to learn more about Alejandro’s journey? Explore inspiring stories from our associates at stories.foundever.com.
AI is here to empower and enhance individual capabilities! During Foundever #AIWeek 2025, our global teams engaged in interactive workshops, exploring real-world AI applications to improve workflows and drive innovation. Together, we're redefining the future of work, co-creating solutions that empower our associates and elevate customer journeys. A big thank you to everyone who participated! The future is bright!
AI Week is here! Let’s get together to create a future where AI gives our teams superpower to assist the customers of the world’s leading brands... Ready for it? The future is ours to create! In the meantime, visit our blog to know why AI and CX are a perfect fit!
We are very proud to be finalists in 3 regions - Asia, Europe and Latin America - for the 2025 Inspiring Workplaces Awards. This title motivates us to continue enhancing our culture and initiatives, and to empower our people to be their best!
Ready to apply? Find the best job for you at Foundever! If you've just applied for a customer service job at Foundever, you really need to watch this video! We reveal what our skills assessment is all about. Prepare yourself to pass and get hired - so you can experience what a call center is like in 2025. Create your best moments.
Four years in a row! We are very excited to announce our recognition in workplace culture platform Comparably’s 2025 Best Places to Work awards. For the fourth consecutive year, Foundever has been named Best Company for Diversity!
We invite you to dicover the new Foundever AI LAB in Barcelona, a technological innovation center designed for the development of advanced artificial intelligence (hashtag#AI) solutions. This opening reinforces the company’s commitment to the digital transformation of our sector.
