Career growth isn’t always a straight path—it’s a journey of learning, adapting, and seizing opportunities. In our latest Let’s Connect session (a series that brings colleagues together with senior leaders to explore topics, build networks, and spark inspiration), colleagues shared real stories of bold moves, unexpected pivots, and the power of mentorship. From embracing stretch roles to finding purpose in change, these insights can inspire your next step.
Here, career development isn’t limited to a single month—it’s part of our culture year-round. We invest in programs and resources that empower colleagues to grow, including education reimbursement, networking opportunities, leadership initiatives, and support for career transitions. Join us and find a workplace committed to helping you learn, lead, and thrive.
November is National Veterans and Military Families Month, a time to honor the service, strength, and sacrifice of those who wear the uniform and the families who stand beside them. Through initiatives like our partnership with Habitat for Humanity’s Operation Playhouse, colleagues come together to build joy-filled playhouses for veteran families, creating lasting memories and meaningful connections. It’s just one way we live our commitment to service and community. Learn more about how Citizens supports veterans and military families.
October is Cybersecurity Awareness Month - but staying alert to recruiting scams is a year-round priority at Citizens. Cybercriminals are getting more sophisticated, making it harder to tell what’s legitimate and what’s not. That’s why we teamed up with our Cybersecurity Defense experts to share practical tips on spotting red flags and protecting yourself during your job search. Stay informed. Stay safe.
Our Business Banking division has entered an exciting new chapter. We’ve launched our Emerging Middle Market channel, designed to serve companies with less than $50MM in annual revenue. This opens the door to deeper partnerships with family-owned and founder-led businesses – the true backbone of our communities. As the division accelerates its national expansion, we’re seeking passionate, relationship-driven professionals who want to help shape the future of banking. “We’re not just growing within our established markets - we’re expanding beyond our footprint, reaching new communities and businesses nationwide. If you’re ready to join a forward-thinking team that values your contributions, respects your expertise, and empowers you to grow and make a meaningful impact, we invite you to build what’s next with us." – Luci Rause, Business Banking Recruiting Director
Appreciation. Fun. Prizes. Awards. What’s not to love? Every year, we go all out during Credo Week – our signature spin on Employee Appreciation Week – to celebrate the values that guide how we serve our customers, support our communities, and uplift each other. This isn’t your average recognition program; it’s an award-winning, company-wide event recognizing the people behind our purpose.
Meet our inaugural Citizens Miles that Matter award recipients! This award honors four inspiring New Yorkers running the 2025 TCS New York City Marathon for official NYRR charities. Each winner receives a $26,200 donation to their cause, recognizing their grit, resilience, leadership, and generosity. Join us in cheering for these extraordinary individuals — and all marathon runners — on Sunday, November 2. · Bryan Baratian – iMentor · Christopher Jackson – Ronald McDonald House New York · Erik Lochtefeld – Broadway Cares/Equity Fights AIDS · Natasha Whitling – The Pink Agenda Citizens is proud to partner with New York Road Runners and its mission to promote running and community wellness.
Building the workforce of the future is a central focus of our commitment to making a positive impact. We announced a new $20 million commitment over the next three years (2026 to 2028) to support workforce development programs and long-term economic growth. Funding will continue to support nonprofits working to enhance educational and career opportunities, address the rapidly changing demands of the modern economy, and strengthen economic mobility across our footprint. And our commitment extends to our own colleagues, investing in their upskilling and development. In 2024, nearly 31% of colleagues stepped into new roles, showcasing our commitment to continuous learning, internal mobility, and career growth. Whether through mentorship, career moves, or skill development, we support every step of their journey.
For many caregivers, families and students, it’s back-to-school time. At Citizens, learning doesn’t stop once you’re hired. Through our Education Assistance Program, eligible colleagues can receive financial support to pursue degrees, certifications, or courses that align with their career goals. Whether you're looking to upskill, pivot into a new field, or deepen your expertise, this benefit helps make continued education more accessible. It’s one more way Citizens invests in your long-term success—because your growth matters. 👉Learn more about the Education Assistance Program.
We believe that diverse experiences lead to meaningful impact. Our colleague Grace’s journey—from Commercial Banker to HR Business Partner—is a perfect example of this. By applying her business lens to HR strategy, she’s helping shape talent development and organizational effectiveness across Citizens. Shifting from client-facing work to internal strategy required a mindset shift, but Grace leaned into her strengths and embraced continuous learning. Her advice for anyone considering a career change? “Explore roles that align with your strengths. Talk to colleagues. All it takes is a conversation.” 👉 Read the full article to learn more about Grace’s journey and insights.
