Did you know? For the 18th consecutive year, Citizens has been ranked as one of the top 100 Best Adoption-Friendly Workplaces by the Dave Thomas Foundation for Adoption. Learn more about the recognition for the support, care, and resources we provide colleagues when they begin their parenthood journey.
Meet Joe, a Retail Operations Advisor here who has spent the last seven years growing his career by embracing change and leaning into curiosity. With a background in hospitality and fashion, Joe discovered how transferable his skills were to financial services. From Banker to Retail Operations Advisor, Joe’s journey is a powerful example of how mentorship, adaptability, and a passion for learning can lead to meaningful impact. We’re proud to spotlight colleagues like Joe who bring heart and purpose to everything they do. Discover how Joe carved his path and explore how you can grow your career with us!
Did you know we offer an Educational Assistance program that helps qualified colleagues continue their education? You can get reimbursed for tuition, fees and books (up to specified limits) when you successfully complete study related to business needs. Already have your degree? We offer reimbursement for certificates from accredited or approved institutions too!
This year’s sold out Citizens Queens 10K is more than a race- its become an annual tradition for runners- local businesses, and the greater Queens neighborhood — highlighting how a shared love of running can help build a stronger, more vibrant community 💚 Read our article about how this event and our post-race festival drive impact.
We’re proud to celebrate our colleagues who bring our values to life— showing up, giving back and creating real impact. From financial education to workforce development, we’re committed to helping our communities thrive. Because at Citizens, volunteering isn’t just what we do—it’s who we are. Learn more about our colleague engagement efforts.
Memorial Day is a time to reflect and honor brave individuals who gave their lives in service to our country. At Citizens, we recognize the deep sacrifices behind the freedoms we enjoy - and we remain committed to supporting the military community not only in remembrance, but through action. This year, we're proud to mark a meaningful milestone. Our colleagues have mentored over 100 veterans and military spouses through our partnership with American Corporate Partners (ACP). Colleagues are paired with a veteran protégé or military spouse for a year-long virtual mentorship to provide advice on resume writing, preparing for interviews, and career guidance to veterans and military families looking to re-enter the workforce. It's one of the many ways we strive to go the extra mile for those who've served. Learn more about how we support our own colleague veterans and their military families.
This Asian American and Pacific Islander Month, we honor and celebrate the Citizens colleagues who empower their communities with financial knowledge, creating pathways to stability and opportunity. Through trusted guidance, education and resources, they foster economic resilience and lasting impact. At the heart of our work is our commitment to building lasting relationships and strengthening trust within the communities we serve. Learn more about how we’re advancing inclusion through financial education.
We’re proud to share that we've been awarded the 2025 Gold Bell Seal for Workplace Mental Health by Mental Health America. This prestigious recognition honors organizations that prioritize mental wellness and back it up with real, measurable action. Our overall score this year is 91% compared to the average employer score of 45%. "At Citizens, we recognize that mental health is a fundamental aspect of overall well-being. This recognition reflects not just our policies, but our people—managers, peers, and wellness champions—who create a culture where it’s okay to not be okay.” - Susan LaMonica, Chief Human Resources Officer
Our Chairman & CEO, Bruce Van Saun, was featured on Fortune's Leadership Next podcast, sharing his insights on growth and leading through uncertainty. Bruce emphasizes, "We’re big enough to matter and we’re small enough to care... size and scale aren’t the be-all and end-all. Having a bank that delivers really well for customers and has crafted a distinctive, sustainable franchise that becomes a widely admired, top-performing bank – that’s what we’ve been after." Dive into the conversation to learn how we are delivering for our customers. Don't miss out on this inspiring discussion - watch now!
We're revolutionizing the way colleagues access and understand data, building a nimble and modern ecosystem of tools to widen the aperture for change, and deliver value to our customers. Our colleague talent spans everything from infrastructure expertise, to product builds led and backed by data, to machine learning and statistical inference, to predictive and attribution modeling. “The Enterprise Data and Analytics division is going through a transformative time. We have a comprehensive effort underway to build organizational capabilities for differentiated decision making to drive business and customer value. For high impact data pros, there is no better time to join Citizens than now!” - Steve B., Recruiting Director for Enterprise Technology & Security. If you embrace a 'test and learn' mentality, are craving a culture that invests in its community of users, and want to be part of influencing enterprise-wide change, your next role is waiting for you. Apply now!
