The whole interview process was very smooth and I had an amazing recruiter. I applied online and received an email from a recruiter with a request to answer a few questions about myself and my experiences. After this initial email, I was contacted for a google hangout call with the recruiter and then another google hangout call with the hiring manager. After this was the in-person interview in which I met with several people on my team. I cannot say enough great things about my recruiter. She was very attentive and so open throughout the whole process. You can tell that she really cares about the people she recruits and she makes a point to make them feel comfortable and prepared for the interviewing process. She is really a great example of what the company is like and is honestly the best recruiter I have worked with. After I started working at the company, she even took me out for coffee to chat about how my first week was progressing. EdX impresses me with how great their HR department is. Everyone is so friendly and focused on helping others succeed. I am so glad that I made the choice to join this company and my recruiter really added to the positive experience that I had with my interviews here.

I had two phone interviews- one with HR and one with the hiring manager. HR was very quick to schedule interviews, and did a great job following up with me in a timely manner. The total process took 3 weeks. I felt I had positive interviews with both HR and the hiring manager, so I was a bit surprised when I was told they wouldn't be moving forward with the interview process. I felt I fit all of the qualities they listed in the posting, so I asked for feedback on any areas where I could improve. HR gave me a vague response, and said I was qualified but that other candidates better suited the business' current needs, which is a paradoxical answer in my opinion. This answer left me wondering if it was a close call, or if it was a problem with my personality since they said I was qualified, but also said they didn't see a fit for this particular role. I think it is rare to receive genuine feedback from HR (probably for liability reasons), but it would be helpful if HR provided more concrete feedback for candidates that are clearly qualified, but are not selected to move forward for one reason or another.