The interview process started with recruiter screening where she asked me about my ServiceNow background and other HR questions. Next was a Technical Phone screen interview which lasted for about 45 minutes and asked basic questions in scripts. There was one-two open ended design questions for which there were no right wrong answers but just being tested. Everything went super smooth and I was almost happy to get the next onsite round. Now comes the fun part where I got a call from recruiter and she informed me about the little timing issue . They liked me but its just that they have offered the position to another candidate. A sheer luck factor played in this scenario. Overall I enjoyed having the conversation because this is the first time I was so confident in my interview. Advice To Management : Please don't make decisions in a haste or xyz reason if you have one more candidate to be interviewed in the pipeline.