J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Waitrose (Eastbourne, Angleterre) en juill. 2010
Entretien
The online application process was fairly straightforward and clear. I was very impressed with the benefits offered by the John Lewis Partnership. The interview consisted of, firstly, a group interview and then a few days later a 1:1 interview. The group interview was about 2 hours and consisted of a few ice-breakers, group work on customer service and expectations of the job and information about roles available and benefits of working for the partnership. The 1:1 consisted of a half hour chat about my performance in the group interview and what position I would consider. It was a very friendly environment and the benefits of the job are very impressive and quite possibly unmatched by any other retailer.
J'ai postulé en ligne. J'ai passé un entretien chez Waitrose (Bishops Stortford, England)
Entretien
The interview process was okay. They asked basic questions, but it felt a bit rushed. I was left waiting for 30mins before being seen even though the shop was very quiet.
Questions d'entretien [1]
Question 1
Describe a time when you provided excellent customer service.
J'ai passé un entretien chez Waitrose (Londres, Angleterre)
Entretien
The interview process was well organised and professionally managed. Communication from the recruitment team was clear throughout each stage, and I was kept informed about timelines and expectations.
The interview itself was structured and allowed enough time to discuss my experience, skills, and suitability for the role. The interviewers were friendly and created a comfortable environment, which made it easier to have an open and productive conversation. They asked relevant questions about my background, problem-solving approach, and how I would contribute to the team.
J'ai passé un entretien chez Waitrose (Buckhurst Hill, England)
Entretien
My online interview on Google Meet with the Head of Recruitment went well. We covered my background skills and motivations, then transitioned into a series of hypothetical scenarios related to the day-to-day responsibilities of the position.
Questions d'entretien [1]
Question 1
How would you deal with a customer who appears aggrieved?