J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Waitrose (Londres, Angleterre) en nov. 2016
Entretien
A group discussion/task and an individual interview. In the group discussion we were given a list of jobs our 'manager' had assigned to us for the day and were told to priorities these whilst also slotting in additional spontaneous problems such as customers asking for assistance, spillages etc.
Questions d'entretien [1]
Question 1
Name one time where you went out of your way to help someone
J'ai passé un entretien chez Waitrose (Guildford, Angleterre)
Entretien
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
J'ai passé un entretien chez Waitrose (Monmouth, Pays de Galles)
Entretien
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Questions d'entretien [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?