J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez UnitedHealth Group en août 2022
Entretien
Filled out an online application and received an email to complete an assessment the next day. A few days later, I received an email to do a virtual interview in which I recorded my responses. I was pretty nervous until I realized I had a few chances to re-record myself if I needed to. About 2 days later I received an email to interview with the hiring manager via Microsoft Teams. The interview was short and quick so I assumed I did ok. 2 weeks later I received a call with an offer but declined because I accepted another position that I applied for with UnitedHealth Group. Overall it was a great experience.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.