J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez UnitedHealth Group (Chico, CA) en mars 2010
Entretien
Recruitment reached out initially to administer systems testing and ability to take calls and use information to update the system. Face to face interview with recruiter to show scenario based reactions and outcomes. Then face to face with manager to do the same but with more specifics needed. Through this process there were many opportunities to share past experiences and how those would make me a successful employee in this role.
Questions d'entretien [1]
Question 1
Tell me about a time when you had to gather complex or ambiguous information to form a workable solution.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Questions d'entretien [1]
Question 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Questions d'entretien [1]
Question 1
General customer service experience on my resume, if I had any insurance experience
J'ai postulé en ligne. J'ai passé un entretien chez UnitedHealth Group (Port St Lucie, FL) en nov. 2025
Entretien
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Questions d'entretien [1]
Question 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.