Two Rounds. First they ask you customer services questions to inquire about your experience, then they give you potential situations you could face on a flight. they ask you how you would handle them. Be sure to STAR the interview. That said, what they don't tell you is that you have to work at SFO aka the most expensive part of the country. They also don't tell you they only guarantee you 83 hours of pay at 20.49/hour per month. That's before taxes, social security, union dues (which are required), and health benefits. That's crazy and it's not like you can get a second job because you're on call 24/7. It's also clear the company doesn't really care about its employees. Why have a union if the employees are taken care of? I got hired on the spot, but two days later I told them I didn't want to work for them if their pay is crap. Maybe if I was working 40 hours/week I would think differently. Don't waste your time, apply to Delta. If you really want the job read what other people have written, because everything prior to my post was asked.