It's a pretty easy interview process with straightforward questions. There were a couple round of panel interviews. There were no curveballs or anything like that. Just come prepared to answer the basic questions.

I applied online through their career website, and took a timed online exam after applying (personality and analytical thinking). I then received an email to schedule a phone interview during which I was asked a couple HR questions and a few behavioral interview questions relating to customer service. After a 10min phone call I was then scheduled for an in-person interview for the following week. It was a panel interview first with two managers, then two Claims Reps, then a handful of executives. Overall it took roughly 3 hours and involved mostly behavioral interview questions looking for STAR answers relating to the position (customer service, time management, teamwork, attitude, etc). I received an offer the next day, contingent upon passing the background check. Overall, it was by far the most comfortable and positive hiring experience I’ve had.