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      Recherches associées: Avis sur Travelers | Offres d’emploi chez Travelers | Salaires chez Travelers | Avantages sociaux chez Travelers
      Entretiens chez TravelersEntretiens d’embauche pour Customer Service Representative chez TravelersEntretien chez Travelers


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      Entretien pour Customer Service Representative

      8 janv. 2012
      Employé (anonyme)
      Houston, TX
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      Le processus a pris 5 semaines. J'ai passé un entretien chez Travelers (Houston, TX) en déc. 2011

      Entretien

      I applied for this position back in November of 2011 and received a call from the company a few weeks later to schedule a skills test. The skills test consisted of a typing test that was either pass/fail, and was followed by a five part multiple-choice exam including sections on basic calculations and grammar/usage. I was told that if I passed the exam I would receive a call within a week to schedule an interview. I was called the next day and had an interview scheduled for the following week. I interviewed with two managers who asked me questions primarily concerning my previous work experience. The interview took a little over an hour to complete. It has now been a few weeks since my interview, and I received a call a couple days ago from one of the managers asking if I was still interested in the position, and that they would be making their final decision sometime next week. I suppose I will find out next week whether or not I got the job. In summation, the interview process has been long and drawn out, but relatively low-stress.

      Questions d'entretien [1]

      Question 1

      Name a time when you turned an idea into an accomplishment.
      Répondre à cette question
      2

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Travelers

      Entretien pour Customer Service Representative

      4 févr. 2026
      Candidat à l'entretien anonyme
      Hartford, CT
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Travelers (Hartford, CT)

      Entretien

      Phone interview went well was not too intricate but also asked a lot of questions that didn’t necessarily relate to the role as I would have thought they should have

      Questions d'entretien [1]

      Question 1

      What my favorite part about my last job was
      Répondre à cette question
      avatar
      Réponse de Travelers
      3mo
      Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your phone interview and the relevance of the questions you received.

      Entretien pour Customer Service Representative

      27 juin 2025
      Candidat à l'entretien anonyme
      Houston, TX
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Travelers (Houston, TX)

      Entretien

      The first interview provided a lot of valuable information about the position and company. During the second interview, I gained deeper insights into the organization and appreciated the opportunity to meet the division manager.

      Questions d'entretien [1]

      Question 1

      Can you describe a time you turned an unhappy customer into a satisfied one?
      Répondre à cette question

      Entretien pour Customer Service Representative (CSR)

      15 janv. 2025
      Candidat à l'entretien anonyme
      Knoxville, TN
      Aucune offre
      Expérience neutre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez Travelers (Knoxville, TN) en janv. 2025

      Entretien

      I got an interview setup with a recruiter who broke up a 40 minute call into 2 sections. 1st half was for going over the role and actually asking YOU what do you know about travelers and why are you interested in the position? She also went over my resume with me and asked for highlights/summaries of what I did and why I left. The second half of the role was the infamous behavioral interview. which was okay, I'll put the questions down below

      Questions d'entretien [5]

      Question 1

      What do you know about Travelers Insurance ?
      Répondre à cette question

      Question 2

      Why do you want to work for Travelers?
      Répondre à cette question

      Question 3

      Tell me about a time you had a challenging time with a customer and what you did to resolve it?
      Répondre à cette question

      Question 4

      Tell me about a time you had to execute a certain action without supervisor approval and why you did / how you did it
      Répondre à cette question

      Question 5

      What would your supervisor recognize as your strengths and why / weaknesses and why?
      Répondre à cette question
      3