Process is overly automated, and when you reach an impasse such as being able to make contact via computer with their Atlanta interview system to followup as per their instructions to schedule an interview manually, my only recourse was to call a local HR department at one of their stores to try and get a valid phone # I could call and talk to a human. The local person here was considerate, and I finally talked to someone in Atlanta who facilitated the phone interview. Same one I've done many times before with them. Interviewers are courteous; the system is cold. If you're not called back for a live local interview, consider yourself among the 100 or so others trying for the same position. Followup on a local basis gets you nowhere; try again! I was told they ran out of interview slots, but I would be contacted when one opened up...whatever that means. Still waiting.