The interview was pretty smooth. If you have previous customer service or chat experience, you're likely to get the position. Be able to explain how past experience will work for role applied to.
J'ai passé un entretien chez Sutherland (Prattville, AL)
Entretien
The interview process for the chat position was very easy with basic questions and was accepted on the spot. I studied the STAR method for the interview and felt like it helped me with each question.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult customer?