Avis sur Sutherland
Mis à jour le 13 juin 2019
2798 avis trouvés
« If I didn’t need the job....«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue négatifN'approuve pas le PDGJe travaille chez Sutherland à temps plein (depuis moins d'un an)
Avantages
It’s a job. It has health coverage
Inconvénients
Lies False hope Misinformation Secrecy Lack appreciation
Conseils à la direction
Stop thinking misinformation and secrecy is proper business ethics.
Sutherland2019-06-06« Okay job.«
ÉtoileÉtoileÉtoileÉtoileÉtoileJe travaille chez Sutherland à temps plein
Avantages
Good for customer service experience and quick pay.
Inconvénients
not for everyone that does not like customer service.
Sutherland2019-06-03Réponse de Sutherland
June 7, 2019 – Sutherland Experience Team
Hello, and thanks for your review. We appreciate your honest feedback, as we are always looking for ways to improve. Thank you again for taking the time to rate us. Have a great day.
« Experience fully depends on your direct manager«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue positifPas d'avis sur le PDGJ'ai travaillé chez Sutherland à temps plein plus de 5 ans
Avantages
Some very smart people with great opportunity to learn
Inconvénients
Very poor mgmt skills. Some verticals do not function well in matrix structure
Sutherland2019-06-02Réponse de Sutherland
June 7, 2019 – Sutherland Experience Team
Hello. Thank you for sharing your thoughts this us. Your input is valued and we will share your concerns with the relevant team. Best wishes!
« Ok for a short term job«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue négatifPas d'avis sur le PDGJ'ai travaillé chez Sutherland à temps plein (moins d'un an)
Avantages
Training was thorough and extensive Gradually phased in to workforce Prizes to keep you motivated
Inconvénients
Nature of the job is horrible You have to deal with over entitled customers all day that will shout at you Every call must have a sales offer made at the end even if they go horribly. This contributes a lot to the shouting. Your mental health will suffer if you stay too long
Conseils à la direction
Seperate sales and customer service. Everybody involved ends up unhappy when everything is turned into a sales pitch.
Sutherland2019-05-31Réponse de Sutherland
June 7, 2019 – Sutherland Experience Team
Hello, and thank you for your feedback. Your concerns let us know what is working and what does not, and we value your candid review. It is through input such as yours that we can make the necessary changes. Thank you again for sharing! Best wishes!
« discrimination«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
J'ai travaillé chez Sutherland à temps plein (moins d'un an)
Avantages
Commissions kn time although no clarity on the amount you will get
Inconvénients
Slow systems, mismanagement, no proper training
Sutherland2019-05-22« Bad idea«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
Ne recommande pasPoint de vue négatifN'approuve pas le PDGJe travaille chez Sutherland à temps plein
Avantages
None come to mind for future reference
Inconvénients
No second chance when you have a disability
Sutherland2019-06-10Réponse de Sutherland
June 17, 2019 – Sutherland Experience Team
Hello. We are disappointed to hear that you did not have a more positive experience with us. We value your review and thank you for indicating where we have an opportunity to improve. Have a wonderful day!
« Breaks are heavily monitored«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
J'ai travaillé chez Sutherland à temps plein plus d'un an
Avantages
Good was to get into tech support, customer service and sale experience, intensive training
Inconvénients
Training is way too rushed. which makes it hard to get at first
Conseils à la direction
Customers should not be allowed to swear at agents
Sutherland2019-05-17Réponse de Sutherland
May 22, 2019 – Sutherland Experience Team
Hello, and thanks for sharing your thoughts. We appreciate your candid review and take your concerns seriously. Thank you again, and have a fantastic day!
« System engineer«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
J'ai travaillé chez Sutherland à temps plein
Avantages
Good to work and great experience
Inconvénients
Less salary and more expectation on duty
Sutherland2019-04-22Réponse de Sutherland
April 29, 2019 – Sutherland Experience Team
Thanks for your feedback. As an employee-first company, we strive to provide competitive total rewards and recognition. We take your concerns seriously and appreciate you sharing them. Thanks again, and have a fantastic day!
« Excellent place to work«
ÉtoileÉtoileÉtoileÉtoileÉtoile- Équilibre travail/vie privée
- Culture et valeurs
- Opportunités de carrière
- Rémunération et avantages
- Équipe dirigeante
RecommandePoint de vue positifApprouve le PDGJ'ai travaillé chez Sutherland à temps plein plus d'un an
Avantages
Professional, Hardworking, Team oriented bunch of people
Inconvénients
Mediocre Canteen average transportation bad logistics
Sutherland2019-04-02Réponse de Sutherland
May 1, 2019 – Sutherland Experience Team
Hi there, and thanks for taking the time to share your feedback. We are very happy to have provided you with such a positive experience! We will share your thoughts on how we can improve with the relevant team. Again, thank you for your review!
« Technical support«
ÉtoileÉtoileÉtoileÉtoileÉtoileJe travaille chez Sutherland à temps plein
Avantages
Great if you need flexibile hour and love to talk
Inconvénients
The need to deal with irrate customers
Sutherland2019-04-06
Réponse de Sutherland
June 17, 2019 – Sutherland Experience Team
Hi there, and thanks for taking the time to share your feedback. We are disappointed to learn of your experience here at Sutherland, but will take this opportunity to improve. Please be assured that we do not find this type of behavior acceptable and thank you for bringing your concerns ...
Dérouler