I applied online through Sutherland's website. A couple days later I was contacted by someone and they asked me about my background in IT, and my availability for full-time or part-time work. He then asked if I was interested in sports. I said yes and he told me about a sales position for a company that sells tickets. He seemed very friendly and gave me information for an interview at Sutherland Global. The person who gave me the interview seemed really nice and we mostly talked about sports. It seemed like a laid back atmosphere. My advice would be to show that you can hold a conversation with someone.