J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Support.com (Petal, MS) en janv. 2014
Entretien
Said it would take 30 minutes to an hour. Took about 10 minutes. Basic software/networking questions. Really simple to anyone who knows today's technology. Had to also run a test on my computer to make sure it met the standards. Other than that there was some small talk, and they ask for any questions from you.
Questions d'entretien [1]
Question 1
If someone's devices could not connect to the internet what would you do?
J'ai passé un entretien chez Support.com (Valdosta, GA)
Entretien
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Questions d'entretien [1]
Question 1
What company’s have you done customer service for?
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Support.com (LaFollette, TN) en janv. 2019
Entretien
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.