There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Questions d'entretien [1]
Question 1
Q: Tell us about a time when you delivered excellent customer service.
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Support.com en juill. 2013
Entretien
I was already working for SDC as a Remote Support Technician, so I was already hired and just up for a promotion. Back when I did apply for the RST job, the company required a background check and a fair amount of paperwork. This time, I applied for the PTE job and took the technical test, then was scheduled for a technical interview all in about one week.
Questions d'entretien [1]
Question 1
There weren't any truly unexpected questions in the interview. You're allowed to search for answers, so as long as you have a solid technical background and are able to think quickly, search efficiently, and judge sources well, you'll be fine.
J'ai postulé en ligne. J'ai passé un entretien chez Support.com (Sunnyvale, CA) en oct. 2018
Entretien
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Questions d'entretien [1]
Question 1
Various questions regarding technology and troubleshooting
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Support.com (Orlando, FL) en juin 2018
Entretien
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Questions d'entretien [1]
Question 1
Are you available to work on Weekends and Holidays?