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      Entretiens chez Stitch FixEntretiens d’embauche pour Client Services Associate chez Stitch FixEntretien chez Stitch Fix


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      Entretien pour Client Services Associate

      8 juin 2016
      Candidat à l'entretien anonyme
      Austin, TX

      Autres retours d’entretien d’embauche pour un poste comme Client Services Associate chez Stitch Fix

      Entretien pour Client Service Associate

      30 juin 2016
      Employé (anonyme)
      Austin, TX
      Offre acceptée
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Stitch Fix (Austin, TX) en janv. 2016

      Entretien

      I was invited to a phone interview just a couple of days after submitting my resume. The phone interview was a piece of cake. However, the in-person interview (Which was about a week after the phone interview) was one of the most awkward interview experiences I've ever had. The first half was actually about 30 minutes of shadowing one of their current CSA's, and that was great. The second half was an interview with two of their managers. They asked extremely basic, "canned" questions that didn't seem particularly relevant to the position, and there was an awkward 1-2 minute pause after every answer I gave so that they could write it down. If they seriously can't remember which interviewees had good answers, then maybe they should consider recording them. I also found that they weren't conversational at all, like there wasn't a natural flow to the interview and neither of the interviewers were very warm people. There was a bit of an aloofness with both of them. I think they were too focused on the "right" answers, rather than considering me based on my presence, personality, and solid experience. I ended up finding a position that I love with another company, so I'm actually glad I didn't get this job! Just a warning that the interview process at Stitch Fix was very weird. I've found, over years of experience, that the best interviews I've ever had were more like really great conversations, rather than robotic Q&A's.

      Questions d'entretien [1]

      Question 1

      Tell us about a time that you disagreed with your supervisor and how you handled it.
      Répondre à cette question
      3
      avatar
      Réponse de Stitch Fix
      9y
      Thanks for your feedback on your interview experience. We'll be sure to bring this up with the Austin team as something to watch for as we are always striving to improve our candidate interview experience.
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 jours. J'ai passé un entretien chez Stitch Fix (Austin, TX)

      Entretien

      The entire process (from me applying online to accepting the job offer) took three days. I first received an email, asking me about my availability for a phone interview. The phone interview took about 20 minutes, and the interviewer asked simple questions about my previous experience. At the end of the call, she told me to expect an email to schedule for an in-person interview at their office in Austin. The following day, I went to their downtown office and was given a tour by a fellow CSA. I then shadowed this person for about half-an-hour, which gave me insight on how to perform the job. I was then given a prompt and asked to write a response to a service experience issue. After I was finished, I then met with two interviewers. They covered my background, and gave me different scenarios of how I would approach and solve a problem in the workplace. In all, it was a very easy interview. I received a phone call within two hours with the job offer.

      Questions d'entretien [1]

      Question 1

      When was a time you disagreed with new policies set forth by your workplace? How did you handle the disagreement?
      Répondre à cette question
      10
      avatar
      Réponse de Stitch Fix
      9y
      Awesome! Welcome to the team!

      Entretien pour Client Service Associate

      9 mai 2016
      Candidat à l'entretien anonyme
      Austin, TX
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Stitch Fix (Austin, TX)

      Entretien

      Pretty easy and straight forward. First was a phone interview/screening. Had to wait maybe 2-3 days and got back with an answer for them wanting me to do a in person interview. Went in, first 15 minutes was shadowing a CSA and then after that, they had me type out a mock response. After that, a full hour interview with 2 of the client leads. Took maybe a week and a half to get a response on when I would hear back.

      Questions d'entretien [1]

      Question 1

      How did you deal with someone who had a different opinion from you?
      1 réponse
      3