J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Ross Stores (Lynnwood, WA) en oct. 2013
Entretien
I applied online for a retail associate position and received a call back for an interview eleven days later. My first interview was with the assistant store manager who told me that they were actually looking for a stock associate, which was fine. Also, she was professional and very clear about the job duties and what was expected. It was a good interview and left me with a good feeling about ross.
I was scheduled for a second interview a couple of days later with the store manager. First off, he showed up 15+ minutes late. Then when I was finally called back for the interview he sat down with his chair turned fully away from me and conducted the interview for several minutes with his back turned to me. He did finally turn around and conduct the interview face to face but was extremely rude and derogatory the whole time. He made sure to emphasize the fact that ross is not at all customer service oriented, that any schedule conflicts meant that I had absolutely no chance of getting the job and that all retailers are only hiring part-time because of obamacare. Overall he was extremely unprofessional and not only did I immediately lose interest in the position (I understand it's part-time retail and I shouldn't expect much but this was completely out of line) but knowing that ross has absolutely no interest whatsoever in their customers I will never shop there again.
Basic interview, they aren't super competitive when selecting employees. Just seem eager to work in a team setting and try not to toot your own horn too much and they'll hire you.
J'ai postulé en personne. J'ai passé un entretien chez Ross Stores
Entretien
They did a group interview where you had to answer questions on customer service and experiences. The interview was simple and wasn’t long, they would call you after a few days to let you know if you got the job.
Questions d'entretien [1]
Question 1
Tell me about a time you had to problem solve a situation and how did you solve it.
Really easy - fast hire
Looking for someone who will work , easy job , low pay but very easy & flexible
Easy to move up too
Maybe a week for a call after submitting resume
Was hired on the spot
Started maybe a week or less after