J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez REVOLVE (Cerritos, CA)
Entretien
First I was contacted by the HR department to schedule a phone interview. Then I had a phone interview with the Recruiter, in which we discussed my experience, the position, and the benefits offered by the company. After, I was scheduled for an in-person interview and meet the Recruiter I spoke with, and was given a simple detail test and some general customer service questions. It was easy and it only took about 15 minutes to complete them. Then I meet with the manager for a few minutes. Everyone was very nice and friendly, the interview was short, to the point, and I felt comfortable throughout the whole process.
Two weeks later, I was notified by the Recruiter via email that the position closed.
I found another job soon after, so it all worked out.
Questions d'entretien [1]
Question 1
Tell me about the last time you went above and beyond for a customer in your current role?
J'ai postulé en ligne. J'ai passé un entretien chez REVOLVE en août 2025
Entretien
The Interview process was very simple. They were VERY accommodating with me in regards to timing and communicated with me every step a long the way. The process is done through google meet which I loved because it’s an easy platform to use. My initial meeting was with the hiring manager, Crista Brame, and it was wonderful! Interviews tend to make me very anxious because a lot of things can go wrong but I felt safe and heard during my interview. Crista was very informative and made sure to set the expectations with me from the beginning which is something that I definitely appreciated. Overall, I got a very clear picture of the role I had applied for but also a good picture of the company and what they stood for. As someone who is passionate about customer service, It was really refreshing to learn that REVOLVE cares about their customers but also, about us as Employees. After my meeting with Crista, I had a meeting with HR which also was very simple, they communicated with me through every step which made me feel very comfortable. Everyone is very welcoming and they make it a point to say we can always reach out for help which is a wonderful and refreshing culture to be in. I am very grateful for everyone who has helped me in my journey and especially Crista, Stina and Alnie, for always communicating with me and for the amazing support they give every single day. I look forward to the rest of my career here at REVOLVE.
Questions d'entretien [1]
Question 1
What is something that is important for you that will make you successful in your role.
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez REVOLVE (Los Angeles, CA)
Entretien
Called into a group interview where we had to answer questions in the group and then take a test about what different buttons mean in emails, grammar, and math sections. Very interesting interview. Wasn’t expecting a written test
Questions d'entretien [1]
Question 1
How would you handle an upset customer emailing you about a damaged product?
J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien chez REVOLVE (Cerritos, CA) en mars 2024
Entretien
Interview was good. Applied on LinkedIn and 3 days later got an email with the tests that are needed for the role, and scheduled a virtual interview the day after with Christa. She was very nice to speak to, asked my experiences in retail, customer service and remote work as well as a few questions about my thoughts on OT, how I handled challenges in previous roles and what interested me in the job. She was overall the best interview experience I’ve had with a large company, and made me feel excited about the opportunity to work for Revolve.
Questions d'entretien [2]
Question 1
Share an experience where a customer was asking for an accommodation or exception that I knew I could not offer, and how did I proceed to assist them/what solutions I had offered