Le processus a pris 1 jour. J'ai passé un entretien chez REI (New York, NY) en sept. 2011
Entretien
Learned about the interviews through a Criagslist posting - apparently that makes me a bit of an anomaly because almost everyone else applied through REI first and then got called in for the interviewing process. It started out with a Workforce One pre-screening event, took about five or ten minutes extremely basic information; just showed off our resumes and our qualifications.
The actual interview was at the REI temp office downtown; REI apparently prefers to do group interviews. Opens with a introduction (Name/Outdoor Activity/Why REI?), then a presentation of REI. Then a few group exercises, the interviewers posed a question to a table and had us try to develop a cohesive answer together. Questions: What is good customer service? What does the REI motto mean to you?
I'm pretty sure they had a few other questions and exercises planned for us, but the interviewers decided to "go rogue" at this point and asked each of us which department of REI we would like to work in, and why.
Overall, a lot of fun. Low stress, cool people. Gave out snacks.
Questions d'entretien [2]
Question 1
What department of REI would you like to work in and why?
J'ai postulé en ligne. J'ai passé un entretien chez REI en avr. 2026
Entretien
Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.
Questions d'entretien [1]
Question 1
Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
J'ai postulé en ligne. J'ai passé un entretien chez REI (Maple Grove, MN) en sept. 2025
Entretien
I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.
Questions d'entretien [1]
Question 1
Tell us about a time you dealt with a difficult conversation at work.
J'ai postulé en ligne. J'ai passé un entretien chez REI (Phoenix, AZ)
Entretien
After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.
Questions d'entretien [1]
Question 1
Q. Please tell us about yourself and why do you want to work at REI.