Excellent communication from recruiter through entire hiring process. Easy to get ahold of recruiter. Excellent interview environment, questions were pertinent and thoughtful. No-nonsense interview questions, limited facilities tour during interview. Interviewed with direct team lead, and area manager.

Manager who was interviewing impressed importance of attendance, and that 60% of work is password resets. Second interviewer asked several questions about how to solve common problems with MS Outlook and internet access for users.