It was a very laid back group interview. My interviewer had been working for the company since he was a teen and was very knowledgeable and upbeat. He made sure he was acquitanted with everyone and made each person feel comfortable. We did an exercise where we were to go from store to store inside the mall and test their workers customer service. He told us to look for warm greetings, willingness to help, and if they said thank you. Once we returned we reported our findings and he just explained to us what sets Nike apart from other competitors.