Total 5 rounds of interview. 1st round with the in-store hiring manager (somewhat along that level) who gave the go-ahead for interview with the Cosmetics manager. The Cosmetics manager passed me, and brought me to the Counter manager. Then I met with the retail coordinator. And finally a last round of structured phone interview with Estee Lauder itself. Questions include rating your sales experience, if you're comfortable applying makeup on customer's face, how would you recommend a product to a customer, describe a time you delivered good customer service, how would you handle a difficult co-worker etc.

I worked at Macy's in the late 2010s. The cosmetics manager asked me several questions. A few questions were difficult, like asking about what I would do if I saw a coworker stealing, but most were straightforward. She was also very respectful and supportive since I was unsure how to answer a few of the questions. They know that you need time to learn. Overall, it was a great experience for a beginner applicant.