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      Recherches associées: Avis sur Lyft | Offres d’emploi chez Lyft | Salaires chez Lyft | Avantages sociaux chez Lyft
      Entretiens chez LyftEntretiens d’embauche pour Support Associate chez LyftEntretien chez Lyft


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      Entretien pour Support Associate

      8 déc. 2013
      Employé (anonyme)
      San Francisco, CA

      Autres retours d’entretien d’embauche pour un poste comme Support Associate chez Lyft

      Entretien pour Support Associate

      10 oct. 2015
      Employé (anonyme)
      San Francisco, CA
      Offre acceptée
      Expérience positive
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Lyft (San Francisco, CA) en déc. 2013

      Entretien

      Applied online and was contacted a week later via email. The first step was an initial phone call with HR, to get a better idea of who I was, my experience, and if I would be a good fit. Went smoothly, and was offered an on-site interview at their SF headquarters. The entire interview on-site took about 4 hours. When I first walked into the office, the energy was amazing! dogs running around, people were getting lunch at the kitchen at this time, and music playing! The first session was with a team manager and took around 45 minutes. He was incredibly cool and funny, and made the interview seem much more relaxed and comfortable. General questions regarding my interest in Lyft, my past experience, and ended with time for me to ask questions. I felt he did an amazing job in covering all bases (culture, workload, work/life balance). Second session was with two other managers and included a writing exercise. Again, both were really friendly and I felt it was easy to be myself. They asked the typical interview questions and answered my own questions thoroughly and honestly. I got a really great feel for the type of culture at Lyft by speaking with them (aka very upbeat and positive/funny!). The third session and fourth sessions were with the director of the operations dept and the COO. None of the questions were quite technical, but more behavioral focused--which showed how much importance they put on their employees fitting in with Lyft culture and in their dept. teams. Needless to say, by the end of my interview sessions I knew that I had to work here! Just amazingly cool folks creating an awesome product.

      Questions d'entretien [1]

      Question 1

      Typical behavioral questions
      Répondre à cette question
      9
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 mois. J'ai passé un entretien chez Lyft (San Francisco, CA)

      Entretien

      Two phone screens with recruiters, a writing sample, one Skype panel interview with associates and managers, and one onsite panel interview with managers and the director of Support. Everyone I spoke with was smart and respectful. The interviews always began casually, and ended with some more difficult questions. It's mostly important to give an answer that demonstrates your thought process. There were a few questions designed to gauge your personality, however I'm not sure what they are looking for with these questions, even after being employed here.

      Questions d'entretien [1]

      Question 1

      Why Lyft?
      Répondre à cette question

      Entretien pour Support Associate

      13 sept. 2014
      Employé (anonyme)
      San Francisco, CA
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Lyft (San Francisco, CA) en août 2014

      Entretien

      I applied online and I was contacted by HR within a week for a phone screen. After the phone screen I was invited into the office to meet with two team members. One discussed qualifications and the other ran through a brief scenario with me. I was invited back to speak with the team lead and discuss team chemistry.

      Questions d'entretien [1]

      Question 1

      How do you approach an irate/angry customer.
      Répondre à cette question
      5

      Entretien pour Support Associate

      22 juill. 2014
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Lyft

      Entretien

      Contacted by recruiter for a phone screen after submitting an app online. Followed up with two scenario questions to answer as if you were a support associate, then offered a face-to-face interview with two managers of support (30min each). After that, was invited to interview with the director of support for another 30min interview.

      Questions d'entretien [1]

      Question 1

      How have you interacted with Lyft in the past? What is your favorite app and why?
      Répondre à cette question