Had two interviews and an online application. Initially sat down with the Claims manager for a 1 on 1 interview. Asked basic behavioral questions for about half an hour- what would you do if..how did you respond to this situation..give an example where..etc. Went over my resume and contact information and GPA. Was invited to apply on career site the week after, then scheduled for a second interview. The second interview consisted of a panel with three managers. They were pretty laid back and open, and seemed to want to get to know me and whether I fit in with the company culture. I also got to sit down with an employee and watch how they did their daily work. Everyone seemed like they enjoyed their job and the dress code is professional casual. Asked behavioral questions again, including ones that were similar to the first interview, but more situation based. For example, how did you deal with an angry customer/coworker and how did you resolve the situation. They offered me the internship several days later and I accepted.

First round: basic phone screen, final, and second round: behavioral questions. The process was straightforward, and everyone really just wants to get to know you. Also be prepared to talk about why you want the role.