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      Liberty Mutual Insurance

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      Recherches associées: Avis sur Liberty Mutual Insurance | Offres d’emploi chez Liberty Mutual Insurance | Salaires chez Liberty Mutual Insurance | Avantages sociaux chez Liberty Mutual Insurance
      Entretiens chez Liberty Mutual InsuranceEntretiens d’embauche pour Customer Service Representative chez Liberty Mutual InsuranceEntretien chez Liberty Mutual Insurance


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      Entretien pour Customer Service Representative

      5 juin 2015
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Liberty Mutual Insurance (Phoenix, AZ) en avr. 2015

      Entretien

      The interview process was not up to par with other interviews I had even during that day. I was basically told how I wasn't going to succeed in the work place. Repeatedly was belittled, asked the same exact question for about twenty minutes straight. Don't really understand how you can make a hiring decision off of "Explain a time where you didn't get along with a coworker questions"..... Sorry I've never had an ordeal in the workplace Liberty Mutual. Don't really Understand why the focus was around that so much. I was even given a chance to observe their current employees work and some were in jeans and tank tops looked like they just got back from their high school volleyball game. So to tell someone they aren't qualified when I can look around a room and see that this a first job for a handful of your current employees. Who look as though they have no work history and this call center was their first calling. I was supposed to have a second interview that same day, they said the second interviewer was "busy" and they would reschedule for me to drive 30 mins back there to have a 2nd interview. She proceeded to walk me out, told me to go home research and think if this is really something I am cut out to do, make sure this is my path.. I actually waited to see if they would schedule another interview, and actually never heard anything back. One of the most disrespectful interviews I've ever participated in. When they turned to me and asked if I had any questions I looked at both of them and asked how long have they been at Liberty one said 3 years and one said 11 years. How is that long enough at all to even have the knowledge to tell someone they aren't capable of doing something.... My recruiter Brian was amazing, but my interviewers were horrendous.

      Questions d'entretien [1]

      Question 1

      Share a time you had to confront a coworker about their effort? Share a time when you and a peer didn't get along? Share a time you didn't agree with another coworkers decision?
      1 réponse
      3

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez Liberty Mutual Insurance

      Entretien pour Customer Service Representative

      22 déc. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance

      Entretien

      The 1st interview was a phone interview with an Indian woman who sounded like she didn't want to be there and I could barely understand what she was asking me. There was multiple times I asked her to repeat herself 3-4 times and still couldn't understand her so just answered what I thought she was asking. What a disaster. I asked tough questions because I knew this was a micromanaged, typical call center torture job. she of course confirmed a high turnover. This is the 1st writing on the wall, wont be applying here anymore.

      Questions d'entretien [1]

      Question 1

      What I learned from last jobs.
      Répondre à cette question

      Entretien pour Customer Service Representative

      21 nov. 2025
      Candidat à l'entretien anonyme
      Spokane, WA
      Offre refusée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance (Spokane, WA) en nov. 2025

      Entretien

      Had an interview for the initial phone screening about a week ago. The HR person was ten minutes late to the call, no explanation or apology. Did not come across in anyway like she was interested in knowing about me or my qualifications. Completely blunt, no warmth or soft skills applied whatsoever. Job was advertised with a salary range- she stated there was a solid number and they would not move from it. I declined and that was that. I would rate this as one of the worst intro's to a company I've had in 25 yrs in the industry.

      Questions d'entretien [1]

      Question 1

      They didn't really ask me anything pertaining to my experience or wanting the job. They did want to know why I wanted to work for Liberty Mutual. When I answered she then asked again, yes but why do you want to work here? I re explained and she asked again- At that point I told her I have no affinity for Liberty Mutual, the job aligns with my skill set. Not a great experience.
      Répondre à cette question
      4

      Entretien pour Customer Service Representative

      9 nov. 2025
      Candidat à l'entretien anonyme
      Charlotte, NC
      Offre refusée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance (Charlotte, NC)

      Entretien

      Very well the management team was awesome . Not difficult. It was a 2 manager interview . They allowed me to interview and it was not overwhelming . The process was smooth.

      Questions d'entretien [1]

      Question 1

      The reason for seeking another opportunity
      Répondre à cette question