J'ai postulé via une agence de recrutement. Le processus a pris 2 semaines. J'ai passé un entretien chez Liberty Mutual Insurance
Entretien
When I first walked in the receptionist was welcoming. There was a group of us waiting to be interviewed. We all entered into the training room, where an over view of the company was given. After which, questions where answered and then we were shuffled off to one on one interviews. My interview had a lot of personality. He was great, I has a few questions which he happily answered. It was a great experience. After your one on one, you sit with a rep to get a up close of how the process works. Mine was great, I enjoyed it. I looked around a bit and noticed friendly people in an upbeat environment.
Questions d'entretien [1]
Question 1
During my interview, the basic customer service questions came up. The only one I remember is, Name a time where you had a difficult customer, give the situation, and process you used to solve the problem. Not hard at all.
J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance
Entretien
The 1st interview was a phone interview with an Indian woman who sounded like she didn't want to be there and I could barely understand what she was asking me. There was multiple times I asked her to repeat herself 3-4 times and still couldn't understand her so just answered what I thought she was asking. What a disaster. I asked tough questions because I knew this was a micromanaged, typical call center torture job. she of course confirmed a high turnover. This is the 1st writing on the wall, wont be applying here anymore.
J'ai passé un entretien chez Liberty Mutual Insurance (Spokane, WA) en nov. 2025
Entretien
Had an interview for the initial phone screening about a week ago. The HR person was ten minutes late to the call, no explanation or apology. Did not come across in anyway like she was interested in knowing about me or my qualifications. Completely blunt, no warmth or soft skills applied whatsoever. Job was advertised with a salary range- she stated there was a solid number and they would not move from it. I declined and that was that. I would rate this as one of the worst intro's to a company I've had in 25 yrs in the industry.
Questions d'entretien [1]
Question 1
They didn't really ask me anything pertaining to my experience or wanting the job. They did want to know why I wanted to work for Liberty Mutual. When I answered she then asked again, yes but why do you want to work here? I re explained and she asked again- At that point I told her I have no affinity for Liberty Mutual, the job aligns with my skill set. Not a great experience.
J'ai passé un entretien chez Liberty Mutual Insurance (Charlotte, NC)
Entretien
Very well the management team was awesome . Not difficult. It was a 2 manager interview . They allowed me to interview and it was not overwhelming . The process was smooth.