The process took about 4 weeks. Before the interview process began, you have to take a series of assessments that deal with multi-tasking and general office tasks. The first interview was a phone interview with a recruiter then a week later an in person interview with 3 managers at the office. There was also a job shadow that took place there during that part of the interview process which lasted about 3 hours. A week later, another phone interview occurred with the same recruiter from the first call. I then got an offer the week after.

I submitted my application on-line and completed an assessment which measured how well you multi-task and general skills. Nothing too complicated. About a few days later I was contacted by a representative who wanted to schedule a phone interview. The phone interview is as typical as any phone interview but if this is your first one. They asked basic STAR questions, such as "Tell me a time you had to communicate bad news to a customers." no curve ball questions so pretty standard and then they informed me they wanted to get me scheduled for an in-person interview and it was scheduled 2 weeks later. I got suited up and headed down to the office and arrived and met with 2 HR representatives. I was expecting a possible 3 manager interview but it was a typical 2 person interview. They both took turns asking me questions about my skill set and why I wanted to work for Liberty Mutual. After taking some time to discuss my skill set they informed me that they were done asking me questions but wanted me to speak with a manager who was available. So I met with the manager and we discussed the position and I asked questions about the job and the culture. It was a good conversation enough to warrant him asking if I had time to speak with another manager, who appeared to be a section manager, and we spoke for a good 45 minutes before leaving. Overall the phone interview took less than 30 minutes. In-person interview took around 2 hours. I applied and the overall process took about 4 weeks, I was then contacted with an offer which I accepted. A solid interview and reasonable time-frame.