J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien chez Liberty Mutual Insurance (Springfield, MA) en janv. 2017
Entretien
Watched video of company, had two 1:1 interviews, one with supervisor and another with hiring manager. 1:1 job observation with co-worker to learn about position and ask questions. Job process was rigged ,very selective with over 50 applicants and the position pays only $11.00 an hour.
Questions d'entretien [1]
Question 1
Tell me about a time you failed and how you overcame it?
Tell me about a time you had a conflict with a customer and how did you solve it?
Tell me about your career, your background and where you plan to go in five-years?
Do you have an experience in working in a call center?
J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance
Entretien
The 1st interview was a phone interview with an Indian woman who sounded like she didn't want to be there and I could barely understand what she was asking me. There was multiple times I asked her to repeat herself 3-4 times and still couldn't understand her so just answered what I thought she was asking. What a disaster. I asked tough questions because I knew this was a micromanaged, typical call center torture job. she of course confirmed a high turnover. This is the 1st writing on the wall, wont be applying here anymore.
J'ai passé un entretien chez Liberty Mutual Insurance (Spokane, WA) en nov. 2025
Entretien
Had an interview for the initial phone screening about a week ago. The HR person was ten minutes late to the call, no explanation or apology. Did not come across in anyway like she was interested in knowing about me or my qualifications. Completely blunt, no warmth or soft skills applied whatsoever. Job was advertised with a salary range- she stated there was a solid number and they would not move from it. I declined and that was that. I would rate this as one of the worst intro's to a company I've had in 25 yrs in the industry.
Questions d'entretien [1]
Question 1
They didn't really ask me anything pertaining to my experience or wanting the job. They did want to know why I wanted to work for Liberty Mutual. When I answered she then asked again, yes but why do you want to work here? I re explained and she asked again- At that point I told her I have no affinity for Liberty Mutual, the job aligns with my skill set. Not a great experience.
J'ai passé un entretien chez Liberty Mutual Insurance (Charlotte, NC)
Entretien
Very well the management team was awesome . Not difficult. It was a 2 manager interview . They allowed me to interview and it was not overwhelming . The process was smooth.