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      John Lewis & Partners

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      Recherches associées: Avis sur John Lewis & Partners | Offres d’emploi chez John Lewis & Partners | Salaires chez John Lewis & Partners | Avantages sociaux chez John Lewis & Partners
      Entretiens chez John Lewis & PartnersEntretiens d’embauche pour Sales Assistant chez John Lewis & PartnersEntretien chez John Lewis & Partners


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      Entretien pour Sales Assistant

      10 nov. 2017
      Candidat à l'entretien anonyme
      Leeds, England
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez John Lewis & Partners (Leeds, England) en oct. 2017

      Entretien

      It wasn't a straight forward interview, there was an individual task and then a group task lasting 20 mins each. There was no one-to-one interview. We did get assessed, but that was it. I prepared for a one-to-one interview what didn't occur.

      Questions d'entretien [2]

      Question 1

      Why John Lewis'?
      Répondre à cette question

      Question 2

      Name a time when you showed good customer service?
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      Autres retours d’entretien d’embauche pour un poste comme Sales Assistant chez John Lewis & Partners

      Entretien pour Sales Assistant

      19 juin 2026
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre) en juin 2026

      Entretien

      Interview was fine, it was a group interview without a 1-to-1 afterwards, and was given around seven or eight scenario questions and what you'd do for each once you've had five minutes to read and think. It was me and around three other candidates with two employees, so not as big as I expected it to be, and no fighting to get a word out like I expected 😅. It was hard to make new points when you've already spoken and others mention similar things, made it a bit awkward and finished with eight minutes to spare out of the twenty for discussion. Told to expect an answer in a few days, received a rejection email the day after even though I thought I did quite well, but I was told I'd be put in a 'silver medallist' pool for any future opportunities as I passed the assessments but it was either my availability or someone had a higher interview score, though I haven't heard anyone getting a job that way (please tell me otherwise 🥲). The two employees were sweet and no complaints otherwise. I can't remember the questions that well.

      Questions d'entretien [5]

      Question 1

      Something about helping at the collection point, long queue of frustrated customers, another one comes up to you with a broken dish set and asks if there's more stock, what do you do?
      Répondre à cette question

      Question 2

      Customer has a friend leaving for Spain, asks for gift recommendations, what do you do?
      Répondre à cette question

      Question 3

      Customer has bought a new flat, already has some items - dishware, fridge, stove, sofas, etc - and looking for more items, what do you do?
      Répondre à cette question

      Question 4

      Customer has a new job, currently browsing at smart-casual wear, looking for something that can be versatile (something along those lines...), what do you suggest?
      Répondre à cette question

      Question 5

      Something about how a display of duvets and pillows have some empty spaces, some price tickets missing, a customer comes up to you with a new duvet and asks for the price but your handset/ipad has no battery, what do you do?
      Répondre à cette question

      Entretien pour Sales Assistant

      7 nov. 2025
      Employé (anonyme)
      Londres, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)

      Entretien

      I attended a group interview for a temporary Christmas position where we worked together on scenario-based tasks, discussing different approaches and demonstrating teamwork, communication, and problem-solving skills throughout the process.

      Questions d'entretien [1]

      Question 1

      How would you handle a situation where there’s a long queue of customers, some becoming impatient, while you’re short-staffed during the Christmas rush?
      Répondre à cette question

      Entretien pour Sales Assistant

      17 nov. 2025
      Candidat à l'entretien anonyme
      Cardiff, Pays de Galles
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez John Lewis & Partners (Cardiff, Pays de Galles) en oct. 2025

      Entretien

      It was a group interview where we had to read several scenarios, make individual notes, and then discuss possible solutions with the rest of the group. The assessed part was the group discussion, which was challenging because some of the other participants were very loud and overly confident. This made it difficult to share my points without feeling like I was interrupting or coming across as rude. There was also no one-to-one interview at the end, so my performance was judged entirely on how I interacted within the group.

      Questions d'entretien [1]

      Question 1

      Christmas shop floor scenario questions
      Répondre à cette question