J'ai postulé en ligne. J'ai passé un entretien chez John Lewis & Partners en juill. 2017
Entretien
2 seperate online assessments Role play, interview and group tasks - one a talk about yourself to a small group and then whole group making a plan to encourage customers
Questions d'entretien [2]
Question 1
Role play about someone buying a gift for a friend from Australia- had 2 chose from suitable products
J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)
Entretien
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Questions d'entretien [1]
Question 1
Describe what good customer service looks like to you.
J'ai passé un entretien chez John Lewis & Partners
Entretien
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
J'ai passé un entretien chez John Lewis & Partners
Entretien
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.