J'ai postulé en ligne. J'ai passé un entretien chez J. Crew (Seattle, WA) en sept. 2019
Entretien
Phone screen with a store director, followed by 2 in person interviews with store directors. The process took awhile (over a month) but the initial manager I spoke with touched base with me every few weeks letting me know they were working out some movement in the area.
Questions d'entretien [1]
Question 1
What does outstanding customer service mean to you and when have you experienced outstanding customer service as a shopper?
Pretty straightforward, know the brand values, their style and competitors. Have in mind how you would style a customer and the questions you would ask them. Also know your managing style and words to describe it.
J'ai passé un entretien chez J. Crew (Maple Grove, MN)
Entretien
Professional and fairly simple. I didn't feel like there were many curve ball questions. It helped that I had previous experience in the position in a different company. At the time, it was a helpful position to accept.
Questions d'entretien [1]
Question 1
(It's been years, but I believe some questions were standard...) How do handle certain situations...
J'ai passé un entretien chez J. Crew (Pittsburgh, PA)
Entretien
Store interview then regional. In person or phone/zoom. Must make it past first store interview to move on to next. Short in length of time. Typical questions. Friendly demeanor by interviewer.