J'ai postulé via un recruteur. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Insight Global (Atlanta, GA) en mars 2011
Entretien
I was contacted by phone that was followed up by a phone call expressing interest in interviewing me for the position. I had to submit an upgraded resume. After that I had to submit to a drug test. Upon passing that I participated in a group interview by phone with several other candidates. The following Monday I was in training for Remote Support for AT&T thru Plumchoice of Massachusetts. I was volunteered to switch to the Verizon team because of need.
Questions d'entretien [1]
Question 1
The most difficult question involved a scenario with integrating an enterprise router into a SOHO environment with a commercial gateway. The customer had just installed the FIOS home internet service with a home level gateway. The customer has a dynamic IP but needed to run some a web service over some blocked protocols. It was our job to calm down an irate customer while explaining to them that what they need will require a service upgrade.