J'ai passé un entretien chez Ingeus (Londres, Angleterre)
Entretien
Fairly standard STAR interview as long as your prepared to have examples of customer service experience and a desire to help others talking about targets and KPIs and familiarity with DWP & UC also helps.
Questions d'entretien [1]
Question 1
Tell me when you had a difficult situation and how you dealt with it.
J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Ingeus (Londres, Angleterre) en juin 2022
Entretien
They introduce the company and tell you what they do. they also introduce you to some to the core member in the company and tell you what the job role is about. It was a group interview revolving scenario based questions. There was also a role playing section in the interview.
Questions d'entretien [1]
Question 1
How will you deal with a person that doesn't want to work in a customer service role anymore.