I applied online, a couple of days later got an email saying they were interested and to schedule a phone interview with HR. I did that, then on the day of the phone interview they just asked if I could go in to meet the store managers. Went in, sat in a beautiful room with low comfortable lighting which made me less nervous, spoke to two selling managers who took turn asking questions off a clipboard. They were engaged though, it felt like a conversation and not just a interview. And the questions were nothing typical that I had prepared for. They also asked about availability, things like that, told me about themselves. A week after that, I was offered a job and had 48 hours for drug/background testing, then I got a start date.