First applied online then asked to do a virtual interview within one day of applying. I completed the virtual interview which included both a video skype type question and answer phase (which were pre-recorded questions), and then basic questions you had to choose multiple choice answers for. Within a week I was asked to do a second virtual live interview with a recruiter. The live virtual interview was very nerve wracking for me, but the interviewer put me at ease right away. It was a strange experience for me because I never interviewed this way before, but once I got used to it I was totally comfortable. There were no surprise questions just basic questions you get in any interview like what you would do in certain situations etc. I think the key to getting a second interview is remember it's a sales position so be sure to focus on sales as well as good customer service. Another thing is to be upbeat and positive.

You do an interview through HireVue. Its a recorded interview using your own personal web cam through your computer, ipad, or phone. Then there are about 15 questions you have to answer in multiple choice or essay format. Some of the questions were about basic computer knowledge.