J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien chez Hilton (Bristol, Angleterre) en févr. 2010
Entretien
I've already worked in that hotel as a housekeeper, but I wanted to a better job what can fit me better. So I went for the HR and she offered me to find the Restaurant Manager and he can interview me one on one.
On the interview I was asked about my past experiences and than about my future plans. Why I wanna be a waiter? Whats are my personal goals? After that he asked me a few question about the costumer service and problem shooting. For example what would I do if one of the guest find a hair in her dinner? How can I co-operate with other workers from the team?
Questions d'entretien [1]
Question 1
What would you do if a costumer start to yelling with you about the service?