J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez H&M (New York, NY) en nov. 2011
Entretien
Had two interviews, both were pretty easy and straight forward. Both times I met with a manager from within the store I applied for. The questions varied from personal ambition questions to customer service questions. They touched on some of my past experience and gave me customer service scenarios. They also asked me about my availability and if working certain days would be an issue. For example, I believe it's mandatory to work Black Friday.
Questions d'entretien [1]
Question 1
Describe a time when you exhibited great customer service?
What are your weaknesses?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Questions d'entretien [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!