J'ai postulé en personne. J'ai passé un entretien chez H&M (New York, NY) en mai 2012
Entretien
TYPICAL. Avoid retail. It's pretty much your typical job for dumb teens who don't realize they're getting overworked for next to nothing. They ask you typical retail questions like name a time where you had to get along with others, how to make sure a customer is happy, and the like. pretty much if you have no previous retail experience, aren't a teenage girl, or know someone at the store, expect nothing.
Questions d'entretien [1]
Question 1
name a time where you had to get along with others
Very easy interview with one other person who applied. Asked about how you might handle a difficult customer, who you are, etc. Second interview was basically just the job offer and signing papers.
Questions d'entretien [1]
Question 1
How would you handle a difficult customer? What is one thing you noticed in our store that you would improve?
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Questions d'entretien [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.