I had applied to H&M many times before only to get a rejection e-mail. This time I saw they were hiring on the job board from the mall and applied. About two weeks later I got a call for a impromptu phone screening. The questions where why do you want to work for H&M? What is your availability? Describe your previous work history? What is your salary requirement? And things of that nature. Two days later I meet with the store manager and she asked similar questions. She wanted to know what experience I had, if I could handle irate customers and meet deadlines. How would my friends describe me and what kind of expectations was I looking for with H&M. The manager was very nice and made me feel at ease. The interview lasted between 30-40 minutes. At the end I had to fill out a background check. That Sunday, five days later I got a job offer and was invited to do paperwork. It still took a few weeks after that before I started training. I really did not think it would take this long to get hired. It does help to do research about H&M and know ypur strengths and weaknesses. They will ask a lot about your previous work history, things you liked or did not like.